Our Inspiring Journey

Discover our story and commitment to excellence in just a few lines.

Our Story

At 2 Step, every individual we support has a unique journey, and we are honored to be part of it. From helping people regain independence after a major health challenge to creating meaningful connections within their communities, our clients’ stories inspire everything we do. Every day, we witness small victories and life-changing moments that remind us of the impact we have in making lives better

Innovation

We are constantly seeking new ways to enhance the quality of life for our clients. By staying at the forefront of medical advancements and exploring innovative approaches in community engagement and personalized care, we ensure that our clients receive the most up-to-date and effective support. Innovation drives us to improve, adapt, and evolve, always putting the well-being of those we care for first.

Expertise

With a team of highly trained healthcare professionals, we bring specialized expertise to every aspect of care we provide. Whether it’s managing complex medical needs like ventilator support and wound care, or offering daily assistance with life skills, we approach every task with precision, compassion, and a deep understanding of each person’s unique needs. Our experience and commitment ensure the highest standards of care.

Collaboration

We believe in working together to create the best possible outcomes. Collaboration is at the heart of everything we do – from working closely with families to partnering with local community organizations and healthcare professionals. We know that the best care is achieved through open communication, trust, and teamwork, and we strive to build strong relationships that empower our clients.

Expert Care at Your Convenience

Book Your Personal Nurse

Our caring and skilled nurses are here to provide personalized care, designed just for you. Whether you need help for a short time, support after a hospital stay, or ongoing assistance, we’re committed to helping you or your loved ones stay independent and healthy at home.

Mrs Mei Xue (trading as: 2Step) as a registered NDIS provider under section 73E of the National Disability Insurance Scheme Act 2013 (NDIS Act).
Registration ID: 4-JSUXS5B
ABN: 12716087674
Registered provider in relation to: The provision of the following classes of supports under participants’ plans.
Classes of support:
0104 Assist Personal Activities High
0114 Community Nursing Care

Our Mission

To provide high-quality and effective disability services where every person we care for matters.

Our Values

2Step Health Care values are centered around our staff, participants, and their families or guardians.

Privacy & Confidentiality

This is of the utmost importance as outlined in our Privacy and Confidentiality Policy and Procedure.

Respect

We respect people’s decisions, opinions, and views

Honesty

We strive to be trustworthy and truthful.

Development and Improvement

We will identify, with your help, areas for development and improvement projects. We always work to improve our services and uphold service standards. Your feedback is always valuable.

Safe and Harmonious working environment.

We offer a workplace that provides support, guidance and acceptance to staff and participants.

Passion

Every member of staff is passionate about the work that they do and considers all our participants as part of our 2Step Healthcare family.

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